SMS Terms & Privacy Policy for Kulture Aesthetics
Effective Date: March 24, 2025
Last Updated: November 5, 2025

Overview

By opting in to receive SMS/text messages from Kulture Aesthetics (“we,” “us,” “our”), you consent to receive recurring messages regarding appointments, confirmations, updates, promotions, and other marketing or informational content related to our services.

This SMS Policy explains how we collect, use, and protect your personal information when you interact with our text messaging services.

Consent to Receive Text Messages

By providing your mobile phone number and opting in (via our website, in-office forms, or text keyword submission), you agree to receive SMS/text messages from Kulture Aesthetics.

You understand and agree that:

  • Message frequency will vary depending on appointments, confirmations, and promotional campaigns.

  • Standard message and data rates may apply according to your carrier.

  • Consent to receive texts is not a condition of purchase or treatment.

  • You must be the subscriber or customary user of the mobile number provided.

How to Opt Out

You can cancel the SMS service at any time by replying STOP to any of our messages.
After texting STOP, you may receive one final message confirming your opt-out.

If you need help, reply HELP or contact us directly:
📧 Email: admin@kultureaesthetics.com
📞 Phone: 602-600-8796

Message Types

Our SMS messages may include (but are not limited to):

  • Appointment reminders and confirmations

  • Pre- and post-treatment instructions

  • Account notifications or updates

  • Limited-time offers, specials, and event invitations

  • Loyalty program or membership updates (such as The Beauty Kult)

Data Privacy and Security

Your privacy is our priority. We do not sell, rent, or share your mobile number or text messaging consent with any third parties for marketing purposes.

We only use your number and related data to manage communication for Kulture Aesthetics services and promotions.
All personal data is securely stored and handled in compliance with:

  • HIPAA (Health Insurance Portability and Accountability Act) for patient-related communications

  • TCPA (Telephone Consumer Protection Act) and CTIA messaging guidelines

  • A2P 10DLC registration and campaign compliance requirements

Information We Collect

When you opt into SMS messaging, we may collect:

  • Your mobile number

  • Message interaction data (e.g., delivery status, read receipts, opt-in/opt-out timestamps)

  • Limited personal information (name, appointment date/time, or treatment type) if related to scheduling or service reminders

This information helps us maintain accurate records and comply with carrier and regulatory messaging standards.

Data Retention

We retain SMS interaction data only as long as necessary for operational, legal, and compliance purposes. Once no longer needed, data is securely deleted or anonymized.

Third-Party Service Providers

We may use secure third-party platforms (e.g., Klara, Podium, Twilio, or similar messaging services) to send and manage text communications. These providers are bound by confidentiality and data-security agreements consistent with HIPAA and A2P 10DLC requirements.

No Warranty / Liability

Message delivery is subject to your carrier’s network and coverage area. We are not liable for delayed or undelivered messages.

Changes to SMS Terms

We may update this SMS Privacy Policy and Terms from time to time to reflect changes in our practices, technologies, or legal obligations. Updates will be posted on our website with a revised “Last Updated” date.

How to Contact Us

If you have questions, concerns or requests regarding your personal information or this Privacy Policy, please contact:

Kulture Aesthetics
2451 E Baseline Rd Ste 230 Gilbert, AZ 85234
Email: admin@kultureaesthetics.com
Phone: 602-600-8796

Consent

By using our Site, booking services, providing your information, or opting into our communications, you consent to the terms of this Privacy Policy.